Privacy Policy

PRIVACY POLICY

Last updated: 28 July 2026

Who We Are

This website is operated by VERIDIANN LIMITED (trading as Veridiann Software).Company Registration Number: 15992396Registered in England and WalesRegistered Office: 23a Trewint Street, London, SW18 4HBWe are the data controller for all personal information collected through this website.

What Information We Collect

We only collect information that is necessary to provide our services and communicate with you:

• Contact details: Name, email address, phone number, and company name, when you submit an enquiry or request a quote.
• Technical data: IP address, browser type, device information, and pages visited – collected via cookies and standard analytics to improve site performance.
• Communication content: Any details you share when contacting us about your software requirements.

We do not collect sensitive personal data such as payment details, financial information, or special category data unless explicitly agreed with you for service delivery.

How We Use Your Information

We process your data only for the following lawful purposes:

• To respond to your enquiries and provide requested information about our services.
• To arrange consultations, quotes, or project discussions.
• To send essential service updates or information you have requested (you may opt out at any time).
• To maintain website security and improve user experience.
• To comply with legal and regulatory obligations.

We will never use your data for automated decision-making or profiling.

Legal Basis for Processing

We rely on:

• Consent: Where you have freely given permission for us to contact you or process your data.
• Legitimate interests: For running and securing our website, and responding to business enquiries – always balanced against your privacy rights.
• Contractual necessity: Where processing is required to take steps at your request before entering a service agreement.
• Legal compliance: Where we must retain information to meet accounting, tax, or legal requirements.

Who We Share Your Data With

We never sell, rent, or trade your personal information to third parties for marketing purposes.We may share data only where necessary:

• With trusted service providers who assist in running our website or systems (bound by strict data protection agreements).
• When required by law, court order, or regulatory authority.
• To protect our rights, property, or safety, or that of others.

How We Protect Your Data

We use industry-standard security measures including encryption, secure servers, and access controls to keep your information safe.We retain data only for as long as needed:

• Enquiry details: Up to 12 months after our last communication, or as required for legal/accounting purposes.
• Analytics data: Anonymised after 24 months.

Your Rights

Under UK GDPR and Data Protection Act 2018, you have the right to:

• Request a copy of all personal data we hold about you.
• Correct any inaccurate or incomplete information.
• Request erasure of your data where there is no compelling reason for us to keep it.
• Restrict or object to processing of your data.
• Withdraw consent at any time (this does not affect processing done before consent was withdrawn).
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you have concerns.

Cookies

Our website uses essential cookies to ensure it works correctly. We also use analytics cookies to understand how visitors use the site – all data is anonymised. You can manage or disable cookies via your browser settings at any time.

How to Contact Us

For any privacy-related questions, requests, or concerns:Email: [your email address]Phone: [your phone number]Address: Veridiann Software, 23a Trewint Street, London, SW18 4HB